We provide competitive offshore pricing (when compared with India and the Philippines). Our call center is located in South America - the lead emerging market for BPO.
English and Spanish speaking agents from the same location. Bilingual Staff.
English Accent - distinguish your center with clear, quality communication on every call. English is widely spoken in South America and we feel this provides an advantage over India and Philippines based call centers. Try for yourself, make a test call...
South America operates on the same time zones as US.
State of the art call center technology. Every customer gets access to agent monitoring software, agent desktop including scripting, CRM and Reporting Analytics.